Terms of service

Effective Date: 1 August 2026

An agreement made in plain language, because that's the only kind worth signing.

Welcome to Olive and Tallow LLC ("Olive & Tallow," "Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, services, and online store.

By visiting our website or placing an order, you agree to be legally bound by these Terms. If you do not agree, please do not use our website or purchase our products.

1. Eligibility

By using this website, you represent that:

You are at least eighteen (18) years of age or have the consent of a parent or legal guardian.
You have the legal capacity to enter into a binding agreement.
Any information you provide is accurate and complete.

2. About Our Products

Olive & Tallow manufactures handcrafted cosmetic and personal care products in small batches using carefully selected natural ingredients. Our products may include, but are not limited to:

Handmade soaps
Tallow balms
Herbal salves
Lip balms
Shampoo bars
Pet care products
Gift sets
Digital products
Subscription products
Wholesale products

Because every product is handcrafted, slight variations in color, scent, texture, weight, botanical appearance, and design are natural and should be expected. These variations are not defects.

3. Cosmetic Products Only

Unless specifically identified otherwise, our products are cosmetic products intended for external use only. Statements made on this website have not been evaluated by the U.S. Food and Drug Administration.

Our products are not intended to diagnose, treat, cure, or prevent any disease. Information provided on this website is for educational and informational purposes only and should not be considered medical advice. Customers should consult an appropriate healthcare professional regarding medical concerns.

4. Ingredient Responsibility

Customers are responsible for reviewing product ingredient lists before purchasing. Our products may contain:

Beef tallow
Beeswax
Essential oils
Botanical infusions
Herbs
Plant oils
Seed oils
Nut-derived oils
Natural fragrances

If you have known allergies or sensitivities, please consult your healthcare provider before using any product. We strongly recommend performing a patch test before first use.

5. Pregnancy and Medical Conditions

Some products contain essential oils or botanical ingredients. If you are pregnant, nursing, under medical care, or have health concerns, consult your physician or qualified healthcare provider before use.

6. Children

Products should be stored safely and kept out of reach of young children. Adult supervision is recommended whenever children use any personal care product.

7. Pet Products

Products intended for animals are for external use only. They are cosmetic grooming products and are not veterinary medications. If irritation occurs, discontinue use immediately. Consult a licensed veterinarian if symptoms persist or worsen.

8. Orders

All orders are subject to acceptance by Olive & Tallow. We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders that appear fraudulent, abusive, or inconsistent with these Terms.

9. Pricing

We make every effort to ensure pricing is accurate. However, pricing errors may occasionally occur. If an incorrect price has been published due to typographical errors, system errors, or technical issues, Olive & Tallow reserves the right to cancel the affected order before shipment and issue a full refund.

10. Product Availability

Because our products are handcrafted in small batches, inventory is limited. We reserve the right to:

Discontinue products
Modify formulations
Change packaging
Adjust pricing
Limit quantities
Refuse sales at our discretion

11. Promotions and Discounts

Unless specifically stated otherwise:

Only one promotional code may be applied per order.
Promotions may not be combined.
Discounts have no cash value.
Promotional offers may be modified or discontinued at any time without prior notice.

12. Gift Cards

Gift cards, when offered, are non-refundable and may not be redeemed for cash except where required by law.

13. Digital Products

Future digital products, including downloadable guides, templates, recipes, or educational materials, are licensed for personal, non-commercial use only. Customers may not reproduce, distribute, resell, modify, or share digital products without our written permission.

14. Wholesale Orders

Wholesale purchases are subject to separate wholesale terms and conditions. Approval of a wholesale account remains at the sole discretion of Olive & Tallow.

15. Intellectual Property

All content on this website is the exclusive property of Olive and Tallow LLC or its licensors and is protected by United States copyright, trademark, and other applicable intellectual property laws. This includes, but is not limited to:

The Olive & Tallow name, logos, and branding
Product photography and product descriptions
Educational content and labels
Graphics and website design
Recipes and formulations to the extent protected by law
Marketing materials and downloadable content

No content may be copied, reproduced, modified, distributed, published, sold, or used without prior written permission from Olive and Tallow LLC.

16. Prohibited Uses

You agree not to:

Use this website for unlawful purposes
Interfere with website security
Introduce viruses or malicious code
Attempt unauthorized access to our systems
Scrape or harvest website content
Copy product descriptions or photographs
Use our trademarks without permission
Impersonate Olive & Tallow or its representatives
Use automated systems to collect data from the website

17. Customer Reviews

If you submit reviews, testimonials, photographs, or other content to Olive & Tallow, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display such content for marketing, educational, and promotional purposes. We reserve the right to remove content that is unlawful, offensive, misleading, defamatory, or otherwise inappropriate.

18. Third-Party Links

Our website may contain links to third-party websites. Olive & Tallow is not responsible for the content, policies, or practices of any third-party website.

19. Limitation of Liability

To the fullest extent permitted by law, Olive and Tallow LLC, its owners, officers, employees, contractors, and affiliates shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from the purchase or use of our products or website. Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

20. Assumption of Risk

Customers acknowledge that natural cosmetic products may not be suitable for every individual. By purchasing and using our products, customers assume responsibility for:

Reviewing ingredient lists
Performing patch tests
Following product instructions
Discontinuing use if irritation occurs

21. Indemnification

You agree to indemnify and hold harmless Olive and Tallow LLC, its owners, employees, contractors, and affiliates from any claims, losses, damages, liabilities, costs, or expenses arising from:

Your misuse of the website
Your violation of these Terms
Your misuse of any product
Your violation of applicable laws or regulations

22. Force Majeure

Olive & Tallow shall not be responsible for delays or failures resulting from circumstances beyond our reasonable control, including but not limited to severe weather, hurricanes, floods, pandemics, labor shortages, transportation disruptions, supplier shortages, governmental actions, utility failures, internet outages, or acts of God.

23. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict of law principles.

24. Dispute Resolution

We value our customers and encourage communication before formal legal action. If you have concerns regarding an order or our products, please contact us first so we may attempt to resolve the matter in good faith.

If a dispute cannot be resolved informally, the parties agree to first attempt mediation before initiating litigation. Any legal action arising from these Terms shall be brought exclusively in the state or federal courts located in the State of Florida, and each party consents to the jurisdiction of those courts. Nothing in this section limits a consumer's rights under applicable law.

25. Changes to These Terms

Olive & Tallow reserves the right to modify these Terms at any time. Changes become effective immediately upon posting to this website unless otherwise stated. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

26. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

27. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies posted on our website, constitute the entire agreement between you and Olive and Tallow LLC regarding your use of our website and purchases from us.